Legal
Privacy Policy
PolicyHelpCenter.org is owned and operated by RobinHood Insurance Group LLC, a licensed independent life insurance agency. This policy explains how RobinHood Insurance Group LLC collects, uses, and shares information submitted through this website. Last updated August 26, 2026.
Who operates this website
PolicyHelpCenter.org is owned and operated by RobinHood Insurance Group LLC, located at 715 Tallahassee Dr NE, Saint Petersburg, FL 33702. You can reach us by phone at (866) 620-9906.
Information we collect
When you submit the coverage-match form we collect the information you provide: first name, last name, phone number, state, what you are looking to cover, the coverage amount you are considering, your age range, and an email address if you choose to provide one. Email is optional.
We do not request Social Security numbers, banking details, payment information, passwords, carrier login credentials, medical records, or detailed health history through this website.
Technical information and analytics
We collect limited technical information automatically, such as IP address, browser type, referring page, pages viewed, and marketing parameters (for example UTM values, gclid, gbraid and wbraid) used to understand how visitors reach the site.
We may use Google Analytics, Google Ads conversion measurement, and Microsoft Clarity. These services may collect technical usage information about your visit, including through cookies and similar technologies. Where session replay is used, form fields containing personal information are configured to remain masked, and we do not send names, phone numbers, email addresses or any health information into analytics events.
How we use information
We use your information to respond to your request, have a licensed agent contact you by phone about life insurance options, obtain and compare available coverage options, prepare and submit applications you choose to make, comply with legal and regulatory obligations, and improve the website.
We do not sell your inquiry
Your inquiry goes directly to RobinHood Insurance Group LLC. We do not sell your inquiry to multiple competing insurance agents or third-party lead marketplaces.
When information must be shared with an insurance carrier or service provider to evaluate coverage, process an application, operate the website or comply with law, it may be shared only as reasonably necessary for those purposes.
Specifically, information may be shared with insurance carriers and their underwriting partners when you request coverage or apply, and with service providers who support our operations — such as website hosting, telephony, analytics, and our customer relationship management system — under obligations of confidentiality and only for those purposes. We may also disclose information where required by law or regulation.
Contact preferences
By submitting the form you agree that RobinHood Insurance Group LLC may contact you by phone regarding your insurance inquiry. Consent is not a condition of purchase. We do not currently operate SMS or text-message marketing. You can ask us to stop contacting you at any time by telling the agent on the phone or by contacting us at (866) 620-9906.
Data retention and security
We retain submitted information for as long as needed to serve your request and to satisfy legal, regulatory, and recordkeeping obligations. We use reasonable administrative and technical safeguards, though no method of transmission or storage is completely secure.
Your choices and rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent to marketing communications. Depending on your state of residence, additional privacy rights may apply. Send requests to (866) 620-9906. We may need to verify your identity before acting on a request, and we may retain limited information where law or regulation requires it.
Children's privacy
This website is not directed to children under 16, and we do not knowingly collect personal information from children.
Changes and contact
We may update this policy from time to time and will revise the date above when we do. Questions can be directed to RobinHood Insurance Group LLC, 715 Tallahassee Dr NE, Saint Petersburg, FL 33702, (866) 620-9906.